Shipping policy

Shipping Policy
We process orders within 1–3 business days after payment confirmation.
Shipping Time

As we work with international suppliers and fulfillment centers, shipping times may vary depending on the destination:

United States & Europe: 7–15 business days
Middle East: 10–20 business days
Rest of the world: 10–25 business days

Please note that these are estimated delivery times, not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout (if applicable).
In some cases, free shipping may be offered.

Order Tracking
Once your order is shipped, you will receive a tracking number via email. Tracking updates may take 2–5 business days to appear.

Customs & Duties

Customers are responsible for any customs fees, import taxes, or duties that may apply in their country.

Delayed or Lost Packages

If your order is delayed beyond the estimated delivery time, please contact us at:
📧 Cutiecatycom@gmail.com

We will investigate the issue with our shipping partners and provide a suitable solution.

Incorrect Address

Please ensure your shipping address is correct.
We are not responsible for orders shipped to an incorrect address provided by the customer.